Contact Drogon TV
Obtain Drogon TV Find support for installation, payments, or channel issues. Our dedicated team is accessible 24/7 on WhatsApp or reach out by email.
Live Chat
Prefer chatting? Use the chat widget when it’s active. If unavailable, email us instead.
Start a RequestHelp & Guides
Go to the Installation section for device setup instructions and troubleshooting advice.
View InstallationGet in touch
General Inquiry
Need help with setup, billing, or service? Send us a note.
Sales & Billing Assistance
Seek recommendations, oversee plans, or resolve billing questions.
How Can We Help You?
Pick a category for tailored support and shortcut links.
Setup & Installation
Comprehensive tutorials for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
Issues with invoices, receipts, or payments? Our secure Stripe checkout ensures safety.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.
Channel Requests
Looking for a channel or regional content? Share your request, and we’ll check its availability.
Account & Activation
Missing your credentials or activation email? We’ll swiftly verify and resend them.
Apps & Compatibility
Discover recommendations for optimal IPTV apps and settings suited to your device.
Frequently Asked Questions
Get speedy answers to common questions regarding support, setup, billing, and devices.
Kindly provide details about your device, app, plan, and a brief explanation of the issue or request.
Look through your spam/junk folder. If it’s still not there, let us know. contact us via WhatsApp We’ll promptly send it again.
More connections are available as extras. Ask sales for details when you get in touch.
Check out our Installation page for step-by-step Firestick and device instructions.
Refer to our Refund Policy to check eligibility, timelines, and the submission process.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Utilize a 30+ Mbps connection, 5GHz Wi-Fi/Ethernet, enable hardware acceleration, expand buffer size, and stop other downloads/streams.
For playlist and EPG updates, access your app settings and choose refresh/reload. If issues arise, delete and reinsert your M3U and EPG URLs.
Stripe handles transactions for all major cards.
Absolutely. Renewal preferences can be managed through your account, or you can get assistance from support.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly