Privacy Policy

Drogon TV welcomes you. We prioritize the security of your private details and your entitlement to confidentiality. For any policy-related questions or concerns about how we manage your personal data, please contact us via WhatsApp.

1. Data We Collect

Personal data is collected when you voluntarily provide it during IPTV service registration, express curiosity about our company or products, or reach out to us.

Below are the types of personal information we collect:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we use the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your information relies on these lawful foundations:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration needed to fulfill the objectives described in this privacy policy, except when extended storage is mandated or allowed by legal regulations (including tax, financial reporting, or other statutory obligations).

5. Cookies & Tracking Technologies

Cookies and comparable tracking methods may be employed to retrieve or save data. These are mainly essential functional cookies needed for proper website and client area functionality. Advertising-related intrusive tracking cookies are not utilized.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform services for us or on our behalf may receive your data, as they require access to such information to fulfill their responsibilities. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and organizational security measures have been implemented by us to protect the security of any personal data we process. Nonetheless, remember that we cannot guarantee the internet is completely safe.

8. Your Data Protection Rights

Depending on where you are located, you could have the following rights related to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To make use of these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed for users aged 18 and above. We intentionally avoid gathering personal data from individuals below 18 years of age.

10. Contact Us

If you need clarification or wish to comment on this policy, please contact us via WhatsApp.